Drupal.org: Fantastic Service Fantastic Price

Found at: http://drupal.org/node/214879#comment-733263

Fantastic Service Fantastic Price
ryanbmoore - February 17, 2008 - 07:44

Just got off the phone with Amit. Couldn't be any happier. Not only did we get a great package - Worlds Best Hosting Package (Super Monster Servers) - we got a great price and the best service I have ever gotten.
To everyone who worries about no phone support - we transferred three domains and Amit gave us a conference call number and was on the phone with us for 2 hours!! Now you might think that's a long time but let me tell you, not only did he do all the transfers super fast he found a problem with our Drupal install - researched the problem with us on the line.
By the way I should tell you that we also watched all this in real time with a web meeting as well.
Then he went in and fixed all of our php 4 and 5 problems. Fixed the settings. Recreated all of our email accounts and email forwarders. he stayed on the line until the domain name servers were resolved and we had a great conversation to boot.
So, if you're in India, texas, chicago or Russia, as a novice webmaster and with no experience with the actually tech part of domain process and basically just a customer trying to reach eyeballs, location does not matter.
Customer service will win the day every day, all day.
To Amit, Steve and all the crew at DVH, thank you, thank you, thank you. You have made me look like a rockstar!! Feel free to check out our sites with absolutely zero problems and zero downtime:
www.designdemocracy08.com
www.contextfurniture.com
Seeing really is believing!!